Terms of Service
1. Who we are and what the service is
Kaito-SMM (the "Service", kaito-smm.ru) is a web service operated by sole proprietor Valery Vladimirovich Temnikov (TIN 183473922748, OGRNIP 322183200057442), Izhevsk, Russia. The Service helps businesses, freelance SMM specialists and agencies (the "User") prepare content — texts, images, short videos — and publish it on a schedule to social networks that the User has connected. Contact: info@kaito-smm.ru.
2. Accepting the terms
By registering and using the Service the User accepts these Terms and the Privacy Policy. The binding legal text is the Russian public offer; this page summarizes it in English.
3. Connecting social accounts
- The User connects their own accounts through each platform's official login (OAuth). We never see or store the User's platform passwords.
- The User may connect only accounts they own or are authorized to manage.
- Access tokens are stored encrypted, used only on our server to perform the actions the User requested, and are not shown in the interface. The User can disconnect any account at any time; the token is then deleted.
4. TikTok and other third-party platforms
- When the User connects TikTok, the Service acts only through TikTok's official APIs (Login Kit and Content Posting API) and only within the permissions the User grants on TikTok's consent screen.
- A video is sent to TikTok only after the User's explicit action: the User sees the target account, the caption and a preview, chooses the privacy level, comment/duet/stitch settings and any commercial-content disclosure, and confirms. We do not post in bulk, without the User's action, or to accounts the User does not own.
- The User must follow the TikTok Terms of Service, Community Guidelines and TikTok's rules for commercial content and AI-generated content (label such videos accordingly).
- TikTok decides what can be published. Restrictions that TikTok applies to an app or an account — for example, private-only visibility for apps that have not passed TikTok's audit, daily limits, regional restrictions on accounts, or removal of a video — are outside our control. We do not circumvent them and do not promise publication where TikTok does not allow it. The availability of the TikTok connection depends on TikTok's app review.
- TikTok is a trademark of its owner; Kaito-SMM is an independent service and is not affiliated with or endorsed by TikTok. Instagram* and Facebook* are products of Meta, which is recognized as an extremist organization and banned in the Russian Federation.
5. User responsibilities
- The User is responsible for the content published to their accounts and has the rights to the materials they upload (including consent of people shown in photos and videos, and no minors without a guardian's consent).
- The User keeps their Kaito-SMM password safe; actions made from the account are treated as the User's actions.
- The User must not use the Service for spam, for unlawful content, to bypass platform rules, or to attack or overload the Service.
6. Payment and refunds
The Service works with tokens; the first posts are free as described on the website, and the cost of every action is published on the pricing page. Unused tokens can be refunded on request to info@kaito-smm.ru within 10 business days; tokens already spent on completed work and published posts are not refunded.
7. Liability
The Service is provided "as is". We are not liable for blocking, restriction or removal of the User's account or content by a social network, or for temporary unavailability or changes in the rules or API of a social network. Our liability is limited to the User's unused token balance at the time of the dispute. Force majeure, including actions of third-party platforms, releases both parties from liability.
8. Suspension, disconnecting and deletion
We may suspend access in case of violation of these Terms, the law or the rules of a platform. The User may stop using the Service, disconnect accounts, or request deletion of the account and related data at any time: see the Privacy Policy and Data deletion.
9. Changes and disputes
We may publish a new version at this address; changes take effect 3 days after publication. Before going to court the User sends a written claim to info@kaito-smm.ru (10 business days to respond). Disputes are resolved in the court at the Provider's place of registration under the law of the Russian Federation.